Connecting to CCNA's Dialup using Windows 98

Introduction
System requirements
Dial-up Networking
Configuring New Connection
Creating a shortcut
Testing your connection
Troubleshooting

Introduction

The following instructions explain how to configure Windows 98 to connect to CCNA's Dialup service using the Dial-up Networking

These instructions assume your modem is installed and operating correctly.

System Requirements

The minimum system requirements are:

• 100 MHz or higher 486 processor
• Windows 98
• 32 MB RAM or higher
• 28.8Kbps  modem

Dial-up Networking

To connect to CCNA'S Dialup service with Windows 98, you need to use Dial-up Networking.

To get to Dial-up Networking:

• Click Start, then select Programs, Accessories, Communications and click on Dial-up Networking. 

Figure 1: Accessing Dial-up Networking

This will open the Dial-up Networking Window shown in Figure 2.

Double Click on Make New Connection.

Figure 2: The Dial-up Networking window

Configuring New Connection

• Enter CCNA for the name of the computer you are dialing:
• Select the modem from the drop down list.
• It should not be necessary to Configure the Modem.  Default settings are usually adequate.
• Click next.

Figure 3: The Make New Connection window.

• In the next window (see Fig.4), under "Telephone number", enter 403-774-5641
  Under "Country..." pop-up menu, select Canada (1)
• Click Next

Figure 4: The Make New Connection step 2 window.

• Click Finish

Figure 5: The Make New Connection step 3 window.

Creating a Shortcut

• To create a shortcut on your desktop right click on the CCNA icon and select "Create Shortcut" as shown below.

Figure 6: The Dialup Networking window.

• When told you cannot create a shortcut here, click Yes to place it on the desktop instead.
• Close the window.
• A "CCNA" shortcut should ve available on your desktop.

Testing your connection

To test your connection:

• Double-click CCNA shortcut on your desktop
• In "User Name" field, enter your CCNA username (e.g., dcherry)
• In "Password" field, enter your CCNA account password
• Put a check mark in Save password if you wish your password to be saved.  With password saved you will not have to enter your password each time you wish to connect.
• Click "Connect"

Figure 7: The connection dialup window.

Your modem will then attempt to connect to CCNA'S Dialup service.  While connecting the window shown as Figure 8 will appear.

 If the connection is successful the icon shown a Figure 9 will appear in your system tray in the bottom right hand corner of your screen.  If a successful connection is made your User name and Password, if Save password is checked, will be saved for future connections. You can now begin using PPP applications like a web browser or your email program.

To disconnect from a connection:

• Either double-click CCNA shortcut on your desktop or double click on the System Tray Connection Icon. A window as shown in Figure 10 will appear.

Figure 10 The connection information and disconnect window.

• Click the Disconnect button.

Troubleshooting

If repeated dialup attempts fail, you may have entered your CCNA username or password incorrectly; re-enter your username and password and try again. If the CCNA username and password are correct, check the other settings.

To check your settings:

• Click Start, select Programs, select Accessories, select Communications, select Dial-up Networking.
• Right-click CCNA icon, and select Properties

If a dialup attempt connects and then quits or the connection is unreliable, your modem settings may need changing.

To check your modem settings:

• Click Start, select Control Panel, and click Modems
• Select Diagnostics, click on the Com port beside your modem and click on More Info...
• If your modem is working you will get modem testing information.

If you tried all the above changes but still cannot connect, contact CCNA.

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Created November 2006

Revised October 2009