Connecting to CCNA's Dialup using Windows 2000

Introduction
System requirements
Configuring Internet Options
Configuring Internet Connection Wizard
Creating a shortcut
Testing your connection
Troubleshooting

Introduction

The following instructions explain how to configure Windows 2000 to connect to CCNA's Dialup service using the Internet Connection Wizard.

These instructions assume your modem is installed and operating correctly. For help installing a modem, search for "Installing a modem" under Help in Windows 2000.

System Requirements

The minimum system requirements are:

133 MHz or higher Pentium-compatible processor
Windows 2000 Professional
64MB RAM or higher
56Kbps v.90 compliant modem

Configuring Internet Options

To connect to CCNA'S Dialup service with Windows 2000, you need to use the Internet Options control panel and configure the Internet Connection Wizard.

To use Internet Options:

Click Start, then select Settings and click Control Panel
In "Control Panel" window, double-click Internet Options
In "Internet Options" window, click the Connections tab
In "Connections" window (see Fig.1), click the Setup button

Figure 1: The Internet Options Connections window.

This will start the Internet Connection Wizard.

Configuring Internet Connection Wizard

To configure the Internet Connection Wizard:

In the "Welcome" window (see Fig.2), click the third radio button labeled "I want to set up my Internet connection manually..."
Click Next button

Figure 2: The Internet Connection Wizard welcome window.

When asked how you want to connect (see Fig.3), select "I connect through a phone line and a modem", and click Next

Figure 3: The Internet Connection Wizard setup window.

In the next window (see Fig.4), under "Telephone number", enter 403-774-5641
Under "Country..." pop-up menu, select Canada (1)
Click Next

Figure 4: The Internet Connection Wizard step 1 window.

In "Logon Information" window (see Fig.5) in User name field, enter your CCNA username (e.g., dcherry)
In logon window in Password field, enter your CCNA password
Click Next button.

Figure 5: The Internet Connection Wizard step 2 window.

In next window (see Fig.6) under "Connection name", enter CCNA
Click Next button.

Figure 6: The Internet Connection Wizard step 3 window.

When asked to set up an Internet mail account, click No radio button, and click Next
In the "Completing Internet Connection Wizard" window (see Fig.7), click Finish

Figure 7: The Completing Internet Connection Wizard window.

Creating a shortcut

The Wizard has configured your computer to automatically dialup whenever a PPP application like a web browser is started. You can also create a shortcut on your desktop for connecting manually.

To create a shortcut on your desktop:

Click Start, then select Settings and Network and Dial-up Connections

Figure 8: The Network and Dialup Connections window.

In the "Network" window (see Fig.8), click CCNA icon to select it
Under the File menu, select Create Shortcut
When told you cannot create a shortcut here, click Yes to place it on the desktop instead.
Close the window.

A "CCNA" shortcut should be available on your desktop.

Testing your connection

To test your connection:

Double-click CCNA shortcut on your desktop
In the window (see Fig.9), click the Dial button.

Figure 9: The connection dialup window.

Your modem will then attempt to connect to CCNA'S Dialup service. If successful, a "Connection Complete" message will appear along with a brief pop-up message in the system tray.

You can now close the "Connection Complete" window and begin using PPP applications like a web browser or your email program.

To disconnect from a connection:

Double-click CCNA shortcut on your desktop
Click the Disconnect button.

If repeated dialup attempts fail, you may have entered your CCNA username or password incorrectly; re-enter your username and password and try again. If the CCNA username and password are correct, check the other settings.

To check your settings:

Click Start, select Settings, and click Network and Dial-up Connections
Right-click CCNA icon, and select Properties

If a dialup attempt connects and then quits or the connection is unreliable, your modem settings may need changing.

To check your modem settings:

Click Start, select Settings, and click Network and Dial-up Connections
Right-click CCNA icon, and select Properties
Under the General tab, select modem and click Configure button

If you tried all the above changes but still cannot connect, contact CCNA.

Back Return to Main Menu Give us your Feedback Get Help
To contact Calgary Community Network, e-mail:Manager

Created November 2006

Revised October 2009