Figure 1: The network PPP settings.
To configure PPP Options:
- Click the PPP Options button
- In the PPP Options window, make sure "Connect automatically..." is selected
- Make sure "Send PPP cache packets" and "Use TCP header compression" are NOT selected (see Fig.2)
Figure 2: The PPP Options settings.
Configuring TCP/IP
To configure TCP/IP:
- Click the TCP/IP tab
- Under the "Configure IPv4" pop-up menu, select Using PPP
- Leave other fields blank (see Fig.3)
Figure 3: The TCP/IP settings.
Configuring Modem
To configure the Modem settings:
- Click the Modem tab.
- Under the "Modem" pop-up menu, select your type of modem (e.g., Apple Internal 56K Modem v.90)
- Make sure "Show modem status in menu bar" is selected (see Fig.4)
Figure 4: The Modem settings window.
To save the Network settings:
- In the "Network" window, click Apply Now button
- Close the Network window.
Testing your connection
To use Internet Connect to make a dialup connection:
- Click the Telephone icon (
)
on the menu bar - Select Connect
Internet Connect will then attempt to connect to CCNA's Dialup service.
If the connection is successful, a timer will appear next to telephone icon in the menu bar.
When the timer appears, you can then begin using PPP applications such as Apple Mail and Microsoft Internet Explorer.
To end a dialup connection:
- Click the Telephone icon ()
on the menu bar
- Select Disconnect
The connection will then disconnect and the timer will disappear from the menu bar.
Troubleshooting
If repeated dialup attempts fail, you may have entered your CCNA username or password incorrectly; re-enter your username and password and try again. If the CCNA username and password are correct, check the other settings.
If a dialup attempt connects and then quits or the connection is unreliable, your modem settings may need changing. In the modem settings, try selecting a a different modem model or disable the Error correction and compression setting.
If you tried all the above changes but still cannot connect, contact CCNA.
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To contact Calgary Community Network, e-mail:Manager
Created November 2006
Revised October 2009