Connecting to CCNA's Dialup using Mac OS 9x/8x/7x Remote Access

Introduction

The following instructions pertain to using the Apple Remote Access software on an Apple computer running MacOS 9x/8x/7x to connect to CCNA's  Dialup service.

System requirements

The Macintosh system requirements are:

• PowerPC or faster processor
• Mac OS 9x/8x/7x
• 56K v.90 modem (recommended)
• Apple Remote Access software (available under Control Panels)

Configuring Apple Talk

To configure AppleTalk:

• Under the Apple on the menu bar, select Control Panels
• Double-click the AppleTalk control panel
• In the Connect via: pop-up menu, select Remote Only
• Close the AppleTalk dialog box
• When asked to save changes, click Save.

AppleTalk is now configured for Remote Access (see Fig.1).

Figure 1: The AppleTalk dialog box.

Configuring TCP/IP

To configure TCP/IP:

• Under Control Panels, open the TCP/IP control panel
• Under File on the menu bar, select Configurations
• Click the Duplicate button
• In "Duplicate Configurations" dialog box, type: CCNA, and click OK
• In "Configurations" dialog box, click the Make Active button.

Figure 2: The TCP/IP Configurations dialog box.

You will then be returned to the TCP/IP window. The title of the window should now be "TCP/IP (CCNA)".

In the TCP/IP (CCNA) window:

• Under the Connect via: pop-up menu, select PPP
• Under the Configure: pop-up menu, select Using PPP Server
• Leave the other fields blank
• Click the close box to close the "TCP/IP ( CCNA )" window
• When asked to save changes, click Save button.

TCP/IP is now configured for Remote Access (see Fig.3).

Figure 3: The TCP/IP ( CCNA ) window.

Configuring Modem

To make sure the correct modem is selected (see Fig.4):

• Under Control Panels, open the Modem control panel
• Make sure the correct modem model is selected (e.g., iMac Internal 56K) in the modem pop-up menu
  (for external modems, select "Modem Port" in Connect via: pop-up menu and then select your modem model)
• Click the close box to close Modem dialog box
  (if asked to save settings, click Save button).

Figure 4: The Modem dialog box.

Configuring Remote Access

To configure Apple Remote Access (see Fig.5):

• Under Control Panels, open the Remote Access control panel
• In the Name: field, type your CCNA username
• In the Password: field, type your CCNA password
• Click ON Save Password
• In the Number: field, type 403-774-5641

Figure 5: The Remote Access control panel.

• Click the Options button
• Click the Redialing tab
• In the Redial pop-up menu, select Redial main number and alternate numbers
• Enter 3 times and 30 seconds between retries
• Leave "Alternate number:" field, blank

Figure 6: The Redialing options dialog box.

• Click the Connection tab and leave options blank
• Click the Protocol tab
• Click OFF "Allow error correction and compression in modem"
• Click OFF "Use TCP header compression"
• Click ON "Connect automatically when starting TCP/IP applications".

Figure 7: The Protocol options dialog box.

• Click the close box to close Remote Access
• When asked to save settings, click Save button.

Testing your connection

To test your connection:

• Open the Remote Access control panel
• In Remote Access window, click Connect button.

If the connection is successful, the Connect button will change to a Disconnect button and a timer will appear in the Remote Access window.

Figure 8: The Remote Access connection window.

When Remote Access has connected successfully, you can begin using PPP applications such as your web browser and email program.

To quit a dialup session:

• Click the Disconnect button in the Remote Access window to disconnect.
• Under File on the menu bar, select Quit to quit the Remote Access application.

Creating a Remote Access alias

To make connecting to CCNA"s Dialup service easier and faster, you can use an alias to open Remote Access automatically.

To create a Remote Access alias:

• Open your hard disk icon
• Open the System Folder
• Open the Control Panels folder
• Locate the Remote Access control panel and click ONCE on the icon to select it
• Under File on the menu bar, select Make Alias
• Drag the Remote Access alias from control panels to the Desktop
• Close all folders.

To open Remote Access, just double-click the alias on the Desktop.

Troubleshooting

If repeated dialup attempts fail, you may have entered your CCNA username or password incorrectly; re-enter your username and password and try again. If the CCNA username and password are correct, check the other settings.

If a dialup attempt connects and then quits or the connection is unreliable, your modem settings may need changing. In the modem settings, try selecting a higher port speed or disable AutoDetect. Under the Modem control panel, try selecting a different modem model.

If you tried all the above changes but still cannot connect, contact CCNA.

Back Return to Main Menu Give us your Feedback Get Help
To contact Calgary Community Network, e-mail:Manager

Created November 2006

Revised October 2009